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Website support.
Off your list.
On ours.

Website support workspace illustration
For the website your business depends on.

A steady pair of hands for routine maintenance, small content changes and the problems that interrupt the working day.

Routine upkeepSmall changesTroubleshooting

Updates waiting. A form playing up. A page that needs changing. We take care of your WordPress website, so those small jobs stop following you around.

Tell us what needs doing Explore support plans

The everyday work.
Properly looked after.

Website maintenance is easier when someone knows the setup and keeps track of what needs attention.

Updates & backups

WordPress, theme and plugin updates, with a backup before changes and a check afterwards. Higher-risk updates are tested on staging where the plan includes it.

Keep it current

Checks & troubleshooting

Uptime alerts and routine security checks help flag issues. When something breaks, we investigate the cause and explain the repair before going beyond your scope.

Catch the problems

The changes on your list

New opening hours, a replaced image, an updated offer. Use your plan’s time allowance for small changes to existing pages and minor fixes.

Keep things moving

Something stopped working?

Send the URL, what happened and when it started. We’ll review the issue and quote a one-off fix if that’s all you need.

Ask about a repair
Website maintenance and protection illustration

Built by another team? That’s fine.
We’ll start by getting to know it.

A careful start.
A simpler month.

  1. First, we look under the hood.

    We review your hosting, plugins, theme and current issues. Existing problems are separated from routine maintenance.

  2. Then we agree what’s covered.

    You know the monthly allowance, support hours and how to send a request. Anything outside the plan gets a separate quote.

  3. You send the jobs. We keep a record.

    Requests go into an agreed list. You get a clear account of what changed, what was checked and what needs attention next.

Room for the work
your site needs.

Three website support plans. One site per plan. Choose a starting point; we’ll check the fit before you commit.

Starter

For a small business website that needs regular care.

€74.99EUR / monthConvert to USDUSD is shown only for easier viewing. The actual price is in EUR.
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Monthly support scope

  • Weekly WordPress, theme and plugin updates
  • Daily off-site backups with a 30-day retention target
  • Uptime alerts and routine security checks
  • 30 minutes of small content changes each month
  • Monthly maintenance summary

30 minutes of small changes per month.

One standard WordPress website. A sensible starting point for a brochure or service site.

Plus

For an active website with regular edits and enquiries.

€148.99EUR / monthConvert to USDUSD is shown only for easier viewing. The actual price is in EUR.
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Monthly support scope

  • Everything in Starter
  • 90 minutes of changes each month, replacing the Starter allowance
  • Staging checks for higher-risk updates
  • Monthly contact-form and key-page checks
  • A prioritised list of fixes and improvements

90 minutes of small changes per month.

One WordPress website. Useful when your content and offers change throughout the month.

Pro

For a store or a website with more moving parts.

€198.99EUR / monthConvert to USDUSD is shown only for easier viewing. The actual price is in EUR.
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Monthly support scope

  • Everything in Plus
  • 3 hours of changes each month, replacing the Plus allowance
  • WooCommerce update and checkout checks
  • Monthly performance review
  • Priority triage within agreed support hours

3 hours of small changes per month.

One WordPress or WooCommerce website. Complex memberships and custom applications need a separate scope.

Monthly billing in EUR. Hosting, domains, paid licences and applicable taxes are separate. Unused change time does not roll over. Support hours and response targets are agreed during onboarding. Major repairs, malware recovery and new development are quoted separately.

Your website.
Still yours.

You keep your domain, hosting and admin access. We arrange the permissions needed to do the work, keep a record of changes and make the handover straightforward if your plans change.

Domain stays yoursAdmin access stays yoursChanges stay documented
Need a bigger redesign? Explore web design ↗Ready to work on search? Explore SEO services ↗

Before you hand over the to-do list.

A few practical details about our website support and maintenance service.

Ask us something else
What does your website support service cover?

Our WordPress website support covers planned updates, backups, uptime alerts, routine security checks and an allowance for small changes. Plus and Pro add deeper checks and more time for edits. We review the site first and put the agreed work in writing.

Can you support a website you did not build?

Yes. We start by checking the theme, plugins, hosting and any custom code. If there are existing issues to resolve before ongoing maintenance can begin, we quote those separately.

What counts as a small change?

Updating supplied text or images, changing a link, adjusting an existing section or investigating a minor display issue can use your monthly allowance. New pages, redesigns, copywriting and new functionality are scoped separately. Unused change time does not roll over.

Can I ask for a one-off fix?

Yes. Send the website address and a short description of the problem. We will check what is involved and quote the work before making changes. A monthly plan is not required for a one-off request.

How quickly will you respond?

Support hours, time zone and response targets are agreed before the plan starts. Pro includes priority triage during those hours. Automated uptime checks can run outside support hours; that is not a promise of around-the-clock human support or a guaranteed repair time.

Are hosting and paid plugins included?

No. Hosting, domain renewals and paid plugin licences remain separate. Each plan covers one website. Malware recovery, major repairs and work beyond the monthly allowance are quoted before work begins.

How do you get access to the website?

After we agree the scope, we arrange individual accounts with the access needed for the work. You keep ownership of your domain, hosting and website. Please do not send passwords through the initial enquiry form.

Does website maintenance include SEO?

Maintenance keeps the website running and up to date. Keyword research, search strategy, content optimisation and ongoing SEO reporting are part of our separate SEO service.